Privacy Policy for Lumu Design Studio
Last Updated: 1 March 2024

This Privacy Policy outlines the policies and practices of Lumu Design Studio regarding the collection, use, and disclosure of personal information when you visit our website www.lumu.com.au or interact with any of our services or features.

We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website and Services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our Website or Services. The types of personal information we may collect include, but are not limited to:
Contact information, such as your name, email address, and phone number.
Demographic information, such as your age, gender, and location.
Payment information, such as credit card details, if you make purchases through our Website.
Log data and device information, such as your IP address, browser type, operating system, and device identifiers.
Usage information, such as the pages you visit, the links you click, and the features you use on our Website.

Use of Information
We use the collected information for the following purposes:
To provide and maintain our Website and Services.
To improve and personalize your experience on our Website.
To respond to your inquiries, comments, or requests.
To process transactions and fulfill orders you place through our Website.
To send you promotional materials, newsletters, or other marketing communications.
To analyze and monitor the usage of our Website and Services.
To detect, prevent, and address technical or security issues.
To comply with legal obligations or enforce our rights.
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your activities on our Website. These technologies help us analyze trends, administer the Website, track users' movements, and gather demographic information.

You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, please note that if you disable cookies, certain features of our Website may not function properly.

Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. However, we may share your personal information with trusted third-party service providers who assist us in operating our Website or providing Services, subject to their compliance with appropriate data protection and confidentiality measures.

We may also disclose your information to comply with legal obligations, protect our rights or safety, or enforce our agreements.

Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.

Children's Privacy
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our Website with a revised effective date. We encourage you to review this Privacy Policy periodically.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@lumu.com.au.

By using our Website and Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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